The term "telemedicine" is a word used for many different medical practices. For us, telemedicine means "a medical procedure performed at one location, with the assistance of a remote medical expert (at another location) who can follow the procedure and provide advices in real time thanks to audio/video communications".

Quality of Experience (QoE) in telemedicine is of the highest importance. Indeed, when a patient's health is at stake, the best decisions must be taken to select the best equipment and find the optimal parameters (like bitrate) to reach a level of quality which enables an efficient remote assistance. And equipment in function must be monitored in order to detect and fix any possible problem.